Support

How can we help?

Answers to common questions about FingerSpan. If yours isn't here, just write to us.

What is FingerSpan?

FingerSpan is a small, focused map utility for measuring freehand lines. Trace a route on the map with one finger and see its length instantly. It is not a navigation app, route planner, or workout tracker.

Are my measurements stored anywhere online?

No. FingerSpan has no account and no cloud sync. A measurement stays only in the app while you're working on it. With FingerSpan Premium, measurements you explicitly save are stored locally on your device until you delete them.

What does the Magnet tool do?

Magnet matches your freehand line to nearby roads and footpaths. It first asks Apple Maps for a match, and falls back to a routing service if no suitable path is found nearby. Your original line is kept untouched if no good match exists.

What is FingerSpan Premium?

Premium unlocks a personal history of saved measurements: name a route and reopen it anytime, right on the map. It's a one-time purchase through the App Store, not a subscription.

Does FingerSpan need my location?

FingerSpan requests permission only after you tap the location button. Once granted, Apple MapKit may use your location while the map is visible to show your position. Tracking follows your position, and compass mode also follows your direction. FingerSpan does not store your location or use it in the background. The selected map provider receives the visible map area in order to load it.

Which languages and devices does FingerSpan support?

FingerSpan is built for iPhone and available in English and German. The language follows your device's language settings automatically.

How can I delete my data?

Individual saved measurements can be deleted at any time within the app. To remove all data completely, simply uninstall the app.

Still have questions?

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